Confidentiality
- Maintaining client and patient (as well as practice) confidentiality is an essential professional requirement, and an issue that was raised by a number of the practices that we consulted when designing this program
- Don’t discuss named clients, patients, nurses, vets or practices:
- In front of other clients
- In public where you could be overheard (e.g. the pub)
- Once back at the university
- When at another practice
- On social networking sites like Facebook
- If you see a particularly interesting case that you want to discuss, then a solution might be to ‘anonymise’ it and discuss in an appropriate location
“I saw a really interesting case of obesity in a cat last week, the owner had been overfeeding it for years”
Hypothetical quote from a student.
- You can learn a lot by chatting with friends but be professional and anonymise it