Professionalism

Confidentiality

  • You may not mean to break confidentiality, but think about where you are, and who might be able to overhear you before discussing sensitive information

Female silhouette facing right
“The RSPCA were called to Mrs Jones’ house yesterday about her new kitten”

“There are lots of dogs with kennel cough at Silver Tree Boarding Kennels”

Male silhouette facing left “Poppy Smith really should be put down but they can’t get the owners to agree to it”

Hypothetical quotes from students.

  • And how would a member of the public feel when overhearing this kind of ‘chat’?

Female silhouette facing left
“I saw the most disgusting case of fly strike in a rabbit yesterday, there were maggots crawling all over its back end”

Hypothetical quote from a student.